What the Verizon Outage and Recent Brand Failures Teach Us About Crisis Leadership

What the Verizon Outage and Recent Brand Failures Teach Us About Crisis Leadership

Rob Weinhold
Published on: 19/01/2026

Over the past year, a growing list of well-known brands — including Saks Global, Rite Aid, Forever 21, and Marriott — have found themselves in the…

crisisleadershipOutagereputationresponseserviceVerizon
When the Cloud Breaks: Leadership Lessons from the AWS Outage

When the Cloud Breaks: Leadership Lessons from the AWS Outage

Rob Weinhold
Published on: 20/10/2025

When the Cloud Breaks: Leadership Lessons from the AWS Outage During the early hours of October 20th, a major outage at Amazon Web Services (AWS) took…

AmazonAmazon Web ServicesAWScrisiscrisis communicationscrisis leadershipdata breachFallston GroupOutagereputationreputation management
Protecting Trust During Turbulence: Crisis Leadership Lessons from the 23andMe Situation

Protecting Trust During Turbulence: Crisis Leadership Lessons from the 23andMe Situation

Rob Weinhold
Published on: 14/04/2025

In today’s data-driven environment, few assets are more valuable—or more vulnerable—than trust. For companies entrusted with sensitive personal…

23andMeart of crisis leadershipawarenesscommunicationscrisiscrisis and issue managementCrisis Managementdatadata safetyDNAreputationthird party oversight
“If You Don’t Tell Your Story, Someone Else Will”

“If You Don’t Tell Your Story, Someone Else Will”

Rob Weinhold
Published on: 23/01/2025

In the fast-paced digital world, perception drives reality. Whether you’re an individual, brand, or organization, the narrative surrounding your identity…

art of crisis leadershipbaltimorecommunicationsCourt of Public Opinioncrisis communicationexecutiveleadershippublic relationsreputationTampa