Southwest Airlines Fails to Close Vital Communications Gap

Southwest Airlines is in trouble, under federal investigation and the lead story on most traditional mainstream media news outlets. The real long-term crisis Southwest Airlines faces has nothing to do with the cold front that disrupted flights, caused computer glitches, or created staffing issues. Instead, the real crisis is the failure of leadership to communicate […]
The Power of Crisis Leadership: Protect Your Reputational Piggy Bank – Your Most Important Account

The critical importance and value of crisis leadership has perhaps never been more apparent than it has been during the past few years, as companies across the globe have felt the weight and impact of one societal crisis after another. Each and every time a leader delivers a message – be it a board meeting, […]
CBS Announces The Crisis Cliff Event

CBS, All News 99.1 WNEW announces The Crisis Cliff